SMS Text Messaging Policy

Text Messaging Communications

If you choose to opt in to receive text messages from Cardinal Village Apartments, you may receive messages related to your interaction with our community. These messages may include, but are not limited to:

• Leasing inquiries and tour confirmations
• Application updates
• Resident communications
• Maintenance notifications or service updates
• Community announcements or reminders
• Upcoming payment notifications
• Community events and property updates
• Occasional promotional offers or leasing alerts

Message frequency may vary depending on your interactions with our community.

Consent to Receive Messages

By opting in to receive SMS communications from Cardinal Village Apartments, you consent to receive recurring automated or manual text messages from our leasing team.

Consent to receive text messages is not required as a condition of lease approval, housing, or any purchase.

Standard message and data rates may apply depending on your mobile carrier plan.

Carrier participation may vary, and carriers are not responsible for delayed or undelivered messages.

Opting Out of SMS Messages

You may opt out of receiving text messages at any time.

To stop receiving messages, simply reply:

STOP

After you send the STOP message, you will be unsubscribed from our SMS program and will no longer receive text messages from us unless you opt in again.

Getting Help

If you need assistance with our SMS messaging program, you may reply:

HELP

or contact our leasing office directly:

Cardinal Village Apartments
2301 Indian Drive
Jacksonville, NC 28546

✉ Email: Cooper@AptDynamics.com
☎ Phone: 910-378-7046

Opting Back In

If you previously opted out of text messaging and would like to begin receiving messages again, you may re-enroll through:

• The resident portal
• The leasing office
• A new opt-in form on our website

Message Content and Frequency

Text messages may include informational, operational, or promotional communications related to the community. These messages may include updates about your lease, reminders, community notices, or leasing information.

Message frequency will vary based on your activity and relationship with the community.

Standard messaging and data rates may apply for messages sent to and from your mobile device.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.

Changes to This Policy

We may update this SMS Text Messaging Policy from time to time to reflect changes in our communication practices or legal requirements.

Any updates will be posted on this page with a revised Last Updated date. Continued participation in our SMS program after changes are posted constitutes acceptance of the updated policy.